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INCIDENT REPORT: POST-MORTEM #882-B (THE “FRIDAY AFTERNOON ARCHITECT SPECIAL”) TIMESTAMP: 2024-05-17T03:04:12Z INITIAL ALERT: CRITICAL – PagerDuty – Service: checkout-api – Severity: 1 – Status: FAILED FIRST LOG ENTRY: kubelet[1024]: E0517 03:04:12.442103 1024 remote_runtime.go:116] “RunPodSandbox from runtime service failed” err=”rpc error: code = Unknown desc = failed to setup network for sandbox: failed to allocate for … Read more

[2024-05-22 03:14:22] ERROR: torch.cuda.OutOfMemoryError: CUDA out of memory. Tried to allocate 12.50 GiB (GPU 0; 79.35 GiB total capacity; 64.12 GiB already allocated; 10.23 GiB free; 66.12 GiB reserved in total by PyTorch) If reserved memory is >> allocated memory try setting max_split_size_mb to avoid fragmentation. See documentation for Memory Management and PYTORCH_CUDA_ALLOC_CONF [2024-05-22 03:14:22] … Read more

text $ kubectl get pods -n prod NAME READY STATUS RESTARTS AGE api-gateway-v2-7f8d9b4c-xhq2z 0/1 CrashLoopBackOff 42 (3m ago) 14h order-processor-66d5f4e3-99abc 0/1 OOMKilled 12 (1m ago) 14h payment-service-55c2a1b0-zxy98 1/1 Running 0 14h marketing-tracker-88f123a4-bbbbb 1/1 Running 0 14h $ kubectl logs -f api-gateway-v2-7f8d9b4c-xhq2z –previous {“level”:”fatal”,”ts”:1715432100.123,”caller”:”main.go:45″,”msg”:”failed to connect to redis”,”error”:”dial tcp 10.96.0.15:6379: i/o timeout”} {“level”:”info”,”ts”:1715432105.456,”msg”:”Attempting reconnection… (Attempt 43)”} … Read more

text [2024-05-22 03:14:02] INFO: Deployment triggered by ‘Rockstar_Dev_69’ [2024-05-22 03:15:44] ERROR: Failed to pull image “registry.internal/awesome-app:latest” [2024-05-22 03:15:44] ERROR: RPC error: code = Unknown desc = failed to register layer: Error processing tar file(exit status 1): write /usr/src/app/node_modules/huge-useless-library/dist/bundle.js: no space left on device [2024-05-22 03:16:10] CRITICAL: Node ip-10-0-42-12.ec2.internal is DiskPressure [2024-05-22 03:16:15] CRITICAL: Kubelet stopped … Read more

May 14 02:14:01 prod-web-04 sshd[14202]: Failed password for root from 192.168.1.45 port 54322 ssh2 May 14 02:14:05 prod-web-04 sshd[14202]: Accepted password for root from 192.168.1.45 port 54322 ssh2 May 14 02:14:06 prod-web-04 systemd[1]: Starting User Manager for UID 0… May 14 02:14:06 prod-web-04 systemd-logind[645]: New session 142 of user root. whoami root uname -a Linux … Read more

INCIDENT REPORT #882-B: Why our heap looks like a disaster zone. DATE: October 14, 2023 TO: Engineering Lead, CTO, and anyone else who thinks “it’s just a script” FROM: Senior Systems Engineer (Level 4, Infrastructure) SUBJECT: Post-Mortem of the Node-04 Memory Exhaustion Event (Python 3.11.4) SYSTEM INCIDENT LOG: 2023-10-12T03:14:22Z 03:14:22 – CRITICAL – kernel: [99283.12] … Read more

POST-MORTEM: THE BLACK SUNDAY CATASTROPHE TIMESTAMP: 2024-05-19 04:12:09 UTC INCIDENT DURATION: 72 Hours, 14 Minutes STATUS: Partially Restored / Total Mental Collapse OPERATOR: Senior SRE (Employee #402, currently fueled by spite and expired Ibuprofen) 1. Summary of the Carnage At 04:00 UTC on Sunday, while the rest of the world was sleeping or having a … Read more

TIMESTAMP: 03:14 AM. The pagers started screaming, and that’s when I realized nobody in this building actually knows what is devops. My eyes are vibrating. I’ve been awake for forty-eight hours, fueled by lukewarm espresso and the bitter realization that our “cloud-native” architecture is actually just three raccoons in a trench coat holding a soldering … Read more